Careers

Senior Software Engineer

We believe that AI has great potential. And yet, we’ve learned nothing can replace human touch when it comes to handling difficult emotions. Loris uses ML and NLP to help humans be the best version of ourselves. Our tools analyze emotion in text and give real-time conversation guidance to help people communicate with more empathy and quickly de-escalate hard conversations.

We are a social good company. As a spin-out of Crisis Text Line, (the free, confidential, 24/7 text message service for people in crisis), we have a unique perspective as we’ve trained over 22,000 Crisis Counselors to communicate with empathy and amassed the largest mental-health data set on the planet with over 120 million messages.

THE OPPORTUNITY

We’re looking for a Senior Software Engineer who would join our core team in Tel-Aviv. You’ll be involved in both product discovery and delivery, building the culture and working closely with Data Science and Product Management to craft products that transform the way people communicate.

REQUIRMENTS

  • Excellent communication skills and a startup mentality
  • 5+ Years of hands-on experience as a software developer
  • Experience in designing, developing and debugging distributed, multi-threaded web-based system
  • Strong knowledge of databases – relational (MySQL, PostgreSQL,etc) and NoSQL (MongoDB, ElasticSearch, etc)
  • Experience with cloud services such as AWS, GCP
  • AI in production experience (Advantage)

Join Us

Full Stack Engineer

We believe that AI has great potential. And yet, we’ve learned nothing can replace a human’s touch when it comes to handling difficult emotions. Loris uses ML and NLP to help humans be the best version of ourselves. Our tools analyze emotion in text and give real-time conversation guidance to help customer service teams communicate with more empathy and quickly de-escalate hard conversations with their customers.

We originated in Crisis Text Line (CTL) – a non-profit, free, 24-7 SMS crisis intervention service in the US.

Our origins in Crisis Text Line mean we’ve handled the toughest conversations and learned from the largest mental health data set in history about what works and what doesn’t when it comes to navigating hard conversations. Now, we’ve baked all of that learning into enterprise software that helps our customers boost their empathy as well as their bottom line.

We’re currently working with large enterprises in mobility, fintech and fashion, including Lyft and Intuit.

We’re based in NYC and Tel Aviv and backed by top investors, including Vertex, Floodgate, and Jeff Weiner. We are now establishing the core engineering team, so it’s a unique opportunity to join an early stage company with tremendous traction, great backers, and an important mission.

The Opportunity:

As a full stack engineer in the core team, you will have a central role in shaping the future of both the product and the engineering culture. You will work closely with data scientists and product managers to craft products that transform the way companies communicate with their customers.

You will Build new features and directly impact the future of our product from UI to database and work with a small team of experienced and highly talented developers in a CI/CD environment with cutting edge technologies.

Requirements

  • Excellent communication skills and a startup mentality
  • Bachelor’s degree in Computer science or equivalent
  • 4+ years of experience with server side languages such as Python or Node in a CI/CD environment
  • 2+ years of experience with client side frameworks such as React
  • Experience in designing, developing and debugging web-based systems
  • Attention to details in implementing UX and a passion for writing good clean code

Join Us